Smart Devices Get Pandemic Boost in US Households, Deloitte Survey Shows

The pandemic has bolstered the use of gadgets in an average US household to 25 connected devices, up from 11 in 2019, including laptops, smartphones, streaming devices, smart TVs, headphones, and gaming consoles, according to a Deloitte report.

The home has become the centre of activities with children learning and playing games online and adults working from home, juggling video calls, shopping digitally, and conducting doctors’ appointments virtually.

“The onset of the COVID-19 pandemic was like a time machine that suddenly propelled us tens of years into the future,” said Paul Silverglate, vice chairman at Deloitte, the multinational professional services company.

“It has changed how we interact with our connected devices, ultimately helping consumers, healthcare providers, education professionals, technology innovators, and others adapt, innovate and thrive in our daily lives,” he said.

Fitness has surfaced as a key theme in the Deloitte survey with 58 percent households having a smartwatch or fitness tracker, while 14 percent of the device owners bought their fitness gadgets after the start of the pandemic.

About 55 percent of the people use their gadgets to measure walking steps and athletic performance, track heart health, and monitor sleep and calories.

Despite the increase in the number of devices, one-third of survey respondents admit to feeling overwhelmed by the devices and subscriptions they need to manage.

© Thomson Reuters 2021

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