Gadgets
‘Support to Google Support’: Man Reaches Out for Assistance, Ends Up Assisting
It will take ages to respond, Rose was seen saying in the screenshots of the conversation he posted on Twitter, adding he needed to access his account right away. But Daniel said he can’t really do anything and that he was locked out of his own account last month, that he hasn’t been able to access ever since.
This morning, I was locked out of my Google account
I chatted with Google support to see if they could help me. This is a genuine live chat with Google support: pic.twitter.com/Pi9rPif45u
— Mike Rose (@RaveofRavendale) May 4, 2021
After Daniel expressed his inability to help Rose, the latter continued trying and managed to fix things for himself. He then got back to Daniel again and asked if he wanted to know how to access his locked account. Daniel was excited to know and said that he would try once he finished working. He was happy, too, that Rose had managed to troubleshoot the issue on his own.
tldr: Google support person couldn’t help me, then I solved it myself, and explained my solution to them so they could fix the issue on their own PC
— Mike Rose (@RaveofRavendale) May 4, 2021
In one of his tweets, Rose said, “So if any of you need any google help. I am now support to google support I guess.”
so if any of you need any google help
I am now support to google support I guess
— Mike Rose (@RaveofRavendale) May 4, 2021
He further posted in a subsequent tweet that “far too many” people got in touch with him to get the same issue addressed.
Do you know how many people have DMed me since this tweet, asking me to fix their Google accounts
The answer is “far too many”
— Mike Rose (@RaveofRavendale) May 5, 2021
Some Twitter users had a good laugh over the conversation between Rose and Daniel, while others expressed shock that even Google couldn’t really access accounts on their platform.
“”Wait not even Google staff can get their accounts back? What the heck,” wrote user David Amador (@DJ_link). Responding to him, another user José Duarte (@duartejmg) said this whole ordeal makes him feel “safer”.
If you really think about it, doesn’t it make you feel a bit safer that *not even Google* can do anything about?
— José Duarte (@duartejmg) May 4, 2021
Another user, I’m the Lit Phoenix (@ImTheLitPheonix), said it was “unsettling,” adding that losing access to Google account could really put someone into panic mode. “Support should absolutely help! So many pictures, emails and saved passwords would be lost forever,” she said, hoping Google would take note.
That’s actually unsettling. Losing access to your Google account could really put someone into panic mode. Support should absolutely help! So many pictures, emails and saved passwords would be lost forever. @Google I really hope you take notice to this issue.
— I’m the Lit Phoenix (@ImTheLitPheonix) May 5, 2021
Check out some more reactions from other users:
Good morning Mike,
I’m the friend of your aunt’s neighbor. I’ve been told you know computers, news travel fast. My printer isn’t working, could you help?
Thank you.
Bob— Jeremy Laumon (@_plop_) May 4, 2021
At least give Daniel props for being genuine and human. I used to work tech support and it sucks so hard when you want to help but policy won’t let you
— Matt Pfaff (@mattmanp) May 5, 2021
Gadgets
Microsoft Partners With Inworld to Bring AI Game Development Tools to Xbox
“At Xbox, we believe that with better tools, creators can make even more extraordinary games,” Haiyan Zhang, GM, Xbox Gaming AI, said in a blog post. “This partnership will bring together: Inworld’s expertise in working with generative AI models for character development, Microsoft’s cutting-edge cloud-based AI solutions including Azure OpenAI Service, Microsoft Research’s technical insights into the future of play, and Team Xbox’s strengths in revolutionizing accessible and responsible creator tools for all developers.”
The aforementioned AI design copilot is a toolset that will help game designers turn prompts into scripts and dialogue trees. In contrast, the character runtime will enable dynamically generated plot beats and quests. We’ve already seen heavy AI integration in games by way of procedural generation — a more recent example being the 1000+ planets in Starfield. Not to mention, enemy AI has been around for way longer.
Inworld made headlines in August when it launched a modded story mode for Grand Theft Auto V, Sentient Streets, in which players had to investigate the rise of a bizarre AI-worshipping cult — a segment loaded with characters that spoke in AI-generated dialogue, on the fly. The mod was later taken down by publisher Take-Two, leaving a permanent strike on the creator Bloc’s YouTube channel. As per The Verge, Inworld’s AI technology can also be used for narration in top-down RPGs to warn players about any events awaiting off-screen and respond to questions like we’ve seen in the past year with AI chatbots like ChatGPT and Bing Chat. Microsoft has also been heavily banking on artificial intelligence, having made a $10 billion (about Rs. 83,254 crore) investment in OpenAI. The company has also integrated AI tools into its popular suite of services and also added an AI copilot to Windows.
Despite being a Microsoft-affiliated AI toolset, it would be interesting to see whether titles using them will be allowed to thrive on other platforms. In July, Valve claimed that it would be cracking down on games that included AI-generated assets if the developer didn’t own the copyright to the piece of art. For the uninitiated, when you insert a prompt to create something in AI, the software simply repurposes existing assets found online and mushes them together — basically stealing from other artists and writers without appropriate commercial licenses. Infringing them would lead to the game not being distributed on Steam, forcing the developers to seek proper licenses for the asset by reaching out to the AI companies involved. It’s unclear how Microsoft’s partnership will play out — as long as AI content is being used as a catalyst to innovate and create something new, it should be fine.
Gadgets
BSNL Offers Free 4G SIM Upgrade: Here’s How to Get It
In a post on X shared by BSNL’s Andhra Pradesh (@bsnl_ap_circle) unit, the company confirmed that BSNL users can upgrade their older 2G or 3G SIMs to a 4G SIM for free. Not only will the upgrade be free, but a promotional image shared with the post suggests that users who opt for the upgrade will also receive 4GB of free data that will be valid for three months. It is speculated that BSNL is aiming to boost its upcoming 4G services with this offer. The announcement was first spotted by Telecom Talk.
To access the free data offer and the free upgrade, BSNL users are requested to get in touch with executives at BSNL’s Customer Service Centre, franchisee or retailer stores, or contact one of their Direct Selling Agents (DSA). The promo image also adds in a finer print that the offer is available with certain terms and conditions, but hasn’t detailed any, so far.
Reliance’s Jio recently launched the 4G-supported Bharat B1 feature phone in India. The handset is priced at Rs. 1,299 in India. Alongside 4G connectivity, the phone comes with JioCinema and JioSaavn applications pre-installed.
The Jio Bharat B1 is equipped with the JioPay application, which is said to allow users to make UPI payments. Aiming to increase accessibility, the phone supports 23 languages overall, including multiple regional languages.
Gadgets
Realme GT 5 Pro Teased to Feature 3,000 Nits Display; More Details Revealed
Realme, via Weibo, announced the arrival of the Realme GT 5 Pro in China. The display of the handset is confirmed to offer 3000 nits peak brightness. It has also been teased to offer heat dissipation with a surface area of around 10,000mm2. It is confirmed to ship with Qualcomm’s new Snapdragon 8 Gen 3 SoC. The post doesn’t specify the exact launch date of the smartphone, however, given the release of the teasers, the launch could be just around the corner.
The Realme GT 5 Pro has been in the news a lot lately. It is expected to feature a 6.78-inch (1,264×2,780 pixels) AMOLED display and is tipped to come in 8GB, 12GB, and 16GB RAM options along with 128GB, 256GB, 512GB, and 1TB inbuilt storage options.
For optics, the Realme GT 5 Pro is said to have a triple rear camera unit comprising two 50-megapixel sensors and an 8-megapixel shooter at the rear. The camera setup might include a Sony LYTIA LYT808 sensor, an OmniVision OV08D10 secondary sensor, and a Sony IMX890 telephoto sensor. For selfies, there could be a 32-megapixel sensor at the front. It is said to carry a 5,400mAh battery with support for 100W wired charging and 50W wireless charging.
The Realme GT 5 Pro is expected to come with upgrades over Realme GT 5. The latter was launched in China in August with a price tag of CNY 2,999 for the base model with 12GB of RAM and 256GB of storage.
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