Several of Gadgets 360’s staff also faced similar issues of not receiving OTPs for ordering food, making crucial bank transactions, or shopping online. However, not all were affected. For some, it was a normal day with no delay in OTPs and smooth checkouts. These issues are also not carrier specific as both Vodafone and Airtel subscribers were facing issues. We were hardly alone in facing these problems either, as several tweets could attest.
However, what’s concerning is that neither were banks that are being affected, nor the telecom companies putting out statements. Some team members noted that when trying to order online, food delivery companies were giving updates about high failure rates with debit cards, but most did not give their users clear communication. Only a few even mentioned that they were facing glitches, without telling customers what the problem was.